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What does cyber resilience mean

Cyber Resilience Most companies and organisations have IT security in place and have their valuable documents and software well protected. But what if even after all the measures your business has taken you still fall victim to a cyber attack? How do you ensure that your business

How to deal with shadow IT

How to deal with shadow IT Shadow IT can be the cause of security risks and cause serious risks to compliance and work flow. Companies are always trying to find ways to discover shadow IT within their business IT structure. However instead of being afraid of shadow

Legal issues of open source and the cloud

Legal issues of open source and the cloud Open source software is being used more and more in business IT. However open source software can create legal problems when migrating your business IT system to the cloud. Open source solutions are increasingly used by companies in their

Google products on Android – Can we use alternatives?

Google products on Android – Can we use alternatives? Just in case you missed it Google was fined a record fine of 4.34 billion euro by the European Commission recently. According to the commission Google is pushing competitor products out of the market by demanding Google Chrome

MS PowerApps and MS Flow integrated with Office 365

MS PowerApps and MS Flow integrated with Office 365 We all know what an app is. Just have a quick look at your phone and there are lots of apps on your phone from playing games to newspaper apps. However you can also have an app tailor

Heading to the clouds for a special 50th Birthday

Heading to the clouds for a special 50th Birthday Tech-Wales Ltd, a leading south wales based IT Support and Telecoms company, are proud to sponsor this years production of Chitty Chitty Bang Bang which is being performed in Swansea’s Grand Theatre between the 24th and 27th October

Customer Relationship Management with Office 365 SharePoint

Customer Relationship Management with Office 365 SharePoint It is important to keep a good relationship with your client. Customer Relationship Management (CRM) is about managing your business relationship and interaction with your clients and customers but also potential customers. A CRM system is a corporate system that will

Two Factor Authentication for Office 365

Two Factor Authentication for Office 365 Two Factor Authentication is getting more and more used especially after recent hacking scandals in the media recently. To protect yourself from from hackers this is one of the best ways to protect your business and personal e-mails. Two Factor Authentication does

Stay cool in the heat this summer

How to stay cool in the heat this summer We are enjoying one of the best summers in the UK for a long time. Beaches are crowded whenever the sun is out and everyone seems to be enjoying the weather and the sunshine. However if you have

Preparing for Brexit

How to prepare for Brexit The technology sector must recognise and seize its opportunities. Although IT companies may be concerned about the challenges that Brexit poses those who prepare themselves can use the opportunities to their benefits. Many people and organisations are worried about Brexit. Brexit will be

Learning from mistakes from IT Projects

Learning from mistakes from IT Projects IT projects do not always lead to the results and goals which were set at the start of the project. Not getting the required result from an IT project indicate that there are lessons to be learnt from these failed IT

Unique challenges of the multi cloud

Unique challenges of the multi cloud The multicloud is growing in popularity. But the use of multiple cloud platforms yields its own unique challenges. Cloud computing was originally intended to simplify IT through standardization, consolidation and centralisation. However current companies are moving into a more fragmented IT

Microsoft focusing on the business market

Microsoft focusing on the business market Microsoft is increasingly focusing on the business market. Even technologies that were primarily intended for the consumer market now seem to be developed for the business market. Like other tech companies Microsoft understands that profit margins are higher in the business

Android Security Apps and Tools (part 5)

Android Security Apps and Tools (part 5) Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital

Android Security Apps and Tools (part 4)

Android Security Apps and Tools (part 4) Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital

Android Security Apps and Tools (part 3)

Android Security Apps and Tools (part 3) Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital

Android Security Apps and Tools (part 2)

Android Security Apps and Tools (part 2) Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital

Android Security Apps and Tools (part 1)

Android Security Apps and Tools (part 1) Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital

Move your business private cloud to public cloud

Move your business private cloud to public cloud Companies are increasingly giving up on private cloud and are making greater use of services such as Amazon Web Services, Microsoft Azure and Google Compute. This also applies to hybrid cloud systems. Why do companies do this and when

Guide to Facebook privacy settings

Guide to Facebook privacy settings Facebook is still in the news in relation to possible data breaches with Mark Zuckerberg meeting the EU parliament this week. Facebook is promising to make changes and to be fair they are making changes however it does not hurt to be

Microsoft Office Message Encryption & GDPR

Email Encryption Update In order to comply with the new GDPR regulations then organisations need to look at how they will secure information that is sent externally via email. One solution is to use an Add-In for the outlook software so that when a user sends a

GDPR Compliance and Dark Data

GDPR Compliance and Dark Data With GDPR (General Data Protection Regulation) taking effect this month, companies must have a clear insight into the data they have stored. Dark data can be a problem complying with the GDPR regulations however it also offers opportunities. Dark data also called

Computer repair Business

Computer repair Business There will be various computers and laptops on your business premises. But how do you know when your computer needs repair or even replacement? Tech-Wales gives you a couple of hints that something is wrong with your business computer or laptop. Your business computer

Microsoft Office 365 Advantages

Microsoft Office 365 Advantages You have probably heard about Microsoft Office 365. But is Microsoft Office 365 the solution for your business? It probably is. Microsoft Office 365 can make your employees work together in a more efficient way. Below we give you the most important advantages of Microsoft Office

Apple or Microsoft – Which is best for business

Apple or Microsoft – Which is best for your business IT is important for your business. In the current business environment IT forms the largest part of any business no matter what your core business is. For a smooth day to day running of your business a

Business Computer Hardware

Business Computer Hardware Even though a lot of companies and organisations work in the cloud nowadays business computer hardware is still and will always be a very important part of your business IT structure. There is a wide variety of business computer hardware to choose from nowadays. Not

How to prevent Shadow-IT and Shadow Data

What is Shadow-IT? The term shadow-it is often used. But what is it? Shadow-IT is the term used for all IT, both software and hardware, that is not known to the IT department of an organisation. Shadow-IT is all IT which has not been approved by the

Hybrid Cloud Computing Services

Hybrid Cloud Computing Services Hybrid cloud computing is a mixture of cloud services combined together with traditional local servers. It normally uses a mix of on-site, private cloud and public cloud services together to create one IT infrastructure for an organisation. Applications are no longer required to

How to download your Facebook data

How to download your Facebook data Facebook has been in the news recently regarding the use of personal data without permission by Cambridge Analytica during the 2016 U.S. presidential campaign. If you have a Facebook account and / or business page you want to know what of

Microsoft Azure – Affordable IT Infrastructure

Microsoft Azure – Affordable IT Infrastructure Microsoft Azure is a cloud computing service for companies, organisations and individuals. It is not just a cloud service to store data and files but it can provide a whole IT infrastructure in the cloud for your organisation. In this article

What does GDPR mean to my business

What does GDPR mean to my business GDPR will have a big impact on business and organisations in the UK. But what does GDPR actually means to your business and what is it? Tech-Wales will give you a quick overview and guide to what the new regulation

Why public cloud is better than internal cloud

Why public cloud is better than internal cloud The costs of running your own cloud do not weigh up against the advantages of public cloud. In 2018 many more businesses will realise the enormous costs which come with managing their IT structure but also costs of availability,

Top Software Failures in Recent History

Top Software Failures in Recent History Computer technology has seem some great advances over the years and it seems like every year computers seem to get faster and better. However these advances do not always mean there will be less failures. There have been some high profile

Great Business IT Support regardless of the snow

Great Business IT Support regardless of the snow If the forecasts are right for Thursday and Friday then much of the UK will start to slow down due large snow falls caused by “Storm Emma” hitting the cold air from the “Beast From The East”. Government agencies

Five tips to make Windows 10 faster

Five tips to make Microsoft Windows 10 faster Do you want Microsoft Windows 10 to perform faster? Tech-Wales gives you a couple of tips in this blog to make your Windows 10 run faster. It will only take a short time to execute these tips and your

Datto Backup and Disaster Recovery

Datto backup and disaster recovery Your business IT system and data stored on this network is facing threats on a daily basis. These threats include fire, hacker attacks, hardware corruption and failure, viruses, ransomware and other malicious activity but also accidental deletions. Should you fall victim to

Advantages of Cloud Computing for Business

Advantages of Cloud Computing for Business One of the characteristics of cloud computing is that you are using software but from a distance. You will use a connection, like the internet, for the transport of information and to use the software. This enables you and your staff

Tips for personal backup

Tips for personal data and file backup Tech-Wales shares a few tips how to keep your personal data and files safe. One would think that all of your financial and personal files are safely stored on your laptop. But are your important personal files very safe on

Working together with Microsoft Office 365

Working together with Microsoft Office 365 Microsoft Office is a great software package for you and your business to work together without being in the same location. However online working can create the feeling of distance. Distance from colleagues, distance from the office and distance from the

Five major IT security risks for your business (part 5)

Five major IT security risks (part 5) Internet security and cyber security are one of the biggest threats to your business these days. There are a lot of things you can do to protect yourself from these threats however if you are looking for professional advice please

Five major IT security risks for your business (part 4)

Five major IT security risks (part 4) Internet security and cyber security are one of the biggest threats to your business these days. There are a lot of things you can do to protect yourself from these threats however if you are looking for professional advice please

Five major IT security risks for your business (part 3)

Five major IT security risks (part 3) IT and internet security should be a high priority for your business. We pride ourselves in taking into account all aspects of IT security when it comes to our cyber security services and online protection services. However IT security is

Five major IT security risks for your business (part 2)

Five major IT security risks (part 2) IT security is a hot item in the news recently. It is important that you protect all your valuable data and documents from hackers. At Tech-Wales we provide security cyber security services and online protection services to protect your computers from

Five major IT security risks for your business (part 1)

Five major IT security risks (part 1) IT and internet security should be a high priority for your business. We pride ourselves in taking into account all aspects of security when it comes to our cyber security services and online protection services. However IT security is not

The effect of Brexit on IT Services

The effect of Brexit on IT Services We all know Brexit is going to happen and will have an impact on our business and social life. When you are trading with the EU these are insecure times. However will Brexit have an impact on IT consultancy services?

Changes To SharePoint Online Public Website

Microsoft have announced that customers who are currently utilising the SharePoint Online Public Website as part of their Office 365subscription, will need to plan to move their website to a third-party solution. There’s no need to panic just yet, as you have two years before this takes effect for existing customers. However, we know as small businesses, things can

Support is ending for Windows Server 2003! See what this means to your business!

As we are both a Microsoft and Fujitsu partner, we receive regular updates on the latest software so we can advise SMEs on what they should be focussing on immediately, as well as what steps to take in the future. We recently received this newsletter from Fujitsu and it is

Tuesdays #TechWalesTip #4

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesdays #TechWalesTip #3

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesday’s #TechWalesTip #2

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesday’s #TechWalesTip #1

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

It’s #FridayFun time! Check out the Iphone 6 Parody Commercial by IKEA “BookBook ™” !

We see enough of these commercials, showing off the latest technology specs every time there’s a new release! Here’s one that’s a little different. or similar whichever way you want to look at it…

It’s that time of the week again! Woohoo! Here’s a little #FridayFun with iPhone vs WindowsPhone!

We love these ads! Here’s the new HTC One M8 (windows phone) showing up Siri (iPhone)!

It’s time for some #FridayFun ! My Blackberry Is Not Working! – The One Ronnie, Preview – BBC One

It might be an old one, but I came across this last night and it’s still just as funny, even if you’ve seen it before! If you’re lacking that #FridayFeeling this should help!

5 Tips On Internet Safety!

It’s quite likely that if you’ve been hearing reports from the news that there is a cybersecurity pandemic currently happening, meaning that all your PC’s are going to be menaced by all sorts of nasty bugs and viruses that will turn your PC into a lump of

Google Apps for Business vs Office 365

Save time! Office 365 has a familiar user interface. It has decades of Microsoft development behind it, with feature refinements based on usability testing and user feedback. Google Apps is a collection of features born just a few years ago! Don’t be restricted! Use Office 365 across

Struggling with data storage? Get a Terabyte with OneDrive! Wait, what is a Terabyte?

For People in business, data storage becomes an expensive necessity. Whatever industry you work in, today’s business is more mobile and people need access to their important documents on the move, wherever they are! With 1 Terabyte of online storage now available with Microsoft OneDrive for business

Give your employees the flexibility to work wherever they need to be!

As the division between our personal and business lives blurs, more people are working from home, the office, and on the road–and using a growing assortment of mobile devices to do this work. This flexibility can create great business benefits by fostering happier, more productive employees. But

Heartbleed Security Issue – Some Practical Advice

A new security issue dubbed Heartbleed was disclosed on Monday night which has implications to users of the web. The bug allows a webservers’ memory to be accessed including private data such as username, passwords and credit card details. Whilst this is a serious issue it should be

Meet Windows 8.1 – It’s (Much) Easier Than You Think!

Starting April 8, 2014, Microsoft will end support for customers using Windows XP. With this date mere days away, many businesses still lack a transition plan. A major reason for this delay in many cases is unfamiliarity with the new operating system – you’re already familiar with

Helping you say goodbye to XP and usher in a new era of technology

Microsoft is ending its support for Windows XP on April 8, 2014. With this deadline looming, it’s important to plan the migration of your business to Windows 8.1 (if you haven’t done so already), so you can enjoy all the benefits of a modern platform to help

UPGRADE NOW To Avoid Threats To Your Small Business!

In April this year, Microsoft will stop supporting Windows XP; meaning security updates, and software patches will no longer be administered by Microsoft from April 8 2014. Out of date security is a serious risk to your business and your customers’ privacy. Other companies are likely to

Cloud technology can benefit your business #RBNLlanelli #WelshBizShow

Our Managing Director, Adrian Williams will be helping businesses save money and improve productivity in two upcoming events; The RBN Llanelli, where Adrian will be the main speaker on the night and The Welsh Business Show Swansea where we will be exhibiting as well as presenting a

Tech-Wales awarded for top quality IT business solutions and support!

If you are looking for a professional IT company for IT solutions and support, then look no further! Following our previous CompTIA’s IT Business Trustmark accreditation, we have now further developed our business procedures and business acumen to achieve the CompTIA Accredit UK Trustmark+  accreditation. “We are

5 Top Tips To Be Productive With Your Mobile Working

Mobile working is a must in today’s business world but it can be difficult to remain productive and stay in the loop when you’re not in the office, often leading to frustration and a lot of loose ends to tie up when you get back. There are

3 Reasons To Upgrade Your Small Business Software

As a small business owner, your main priority is keeping costs low and when you are wearing a lot of hats, it is understandable that upgrading software is never high on your list of priorities. However, avoiding the upgrade or postponing indefinitely, can be putting your business

Be more productive, wherever you are with Office Mobile for iPhone!

As part of your Office 365 subscription, the new Office Mobile for iPhone app is now available to you and your employees! With Office Mobile, you can access, view and edit Microsoft Word, Excel and PowerPoint documents from your iPhone! Great for mobile working, you can be more productive,

Need IT support? We have been awarded for our IT service delivery!

Looking for a professional, reliable IT Company to deal with your business IT support requirements? Awarded for our use of industry-accepted best practices of quality IT service delivery, our CompTIA IT Business Trustmark demonstrates we are a company you can trust with your business IT support requirements. CompTIA’s IT Business

Forget Microsoft vs Apple, small businesses across wales can benefit from their collaboration!

For years Microsoft have dominated the workplace desktop with their Windows, Office and Server products. However Apple have managed to start making a significant dent into this monopoly with their ability to create products that look great and are simple to use. If you’ve made the leap

Apple iPad Vs Windows Tablet – Why I’ve changed my daily gadget dose!

Back in 2010 I was doing a lot of work away around the Reading and London areas. Apple had recently released the iPad and I made the fatal mistake of “popping” into the Apple store in Oxford Street. I was instantly hooked by the iPad it’s lovely brushed aluminium

Business Travel: Fed up of losing internet connection on your commute?

Fed up of losing internet connection on your commute? Well, this could be a thing of the past (at least up to the 24th April) if you’re planning on travelling on the London Overground network or at larger stations on the First Great Western and Greater Anglia

Save That Bright Idea With OneNote and Office 365

For those of you that follow our blog, you probably think this title sounds familiar…well you’re right! I’ve written about using Nokia Lumia calendar ‘To-do’ reminders to record last minute tasks, and also OneNote’s amazing features that help capture your ideas and organise your research. However, what

Save time and money on business travel costs with Lync 2013

With Lync 2013, you don’t need to travel miles for a meeting. It’s collaborative abilities means both time and money on travel is saved. I can contact any of our staff whilst they’re out of the office, discussing a project through the video call feature and showing

Microsoft come to senses, after new Office 2013 licensing feedback!

So most of us were unhappy with the Microsoft Office 2013 licensing scheme, but don’t worry, they’ve changed their mind! For those of you that didn’t know, Microsoft announced Office 2013 would be licensed to a single machine, not to a single user. This meant the software

Use Windows 8 Rooms To Improve Family Organisation!

For a modern day family, it is hard to keep track of what everyone is doing, where they are and who they are with. In my family it reminds me of an episode of the brilliant TV series “Outnumbered” where the parents Pete and Sue double book

Capture and Organise Your Ideas with OneNote!

In my role, I use my Microsoft OneNote (part of the Microsoft Office 2013 suite) as a scrapbook and research tool. For me, it’s a source of inspiration, consisting of competitor research, promotional ideas and thoughts for business development. The beauty of Microsoft OneNote is that it’s

Transfer Data At The Speed Of Light: Make The Most Of Your Cloud Service!

I have just had installed the new BT Infinity II product (which came with BT’s new Home Hub router at home) and am amazed with the difference it makes over my old standard ADSL Broadband! I was only getting a measly 7MB a second before, but now

Don’t lose that bright idea: Make the most of new cloud technology!

We’ve all had that moment when we are just about to drift off to sleep and something pops into our head, be it some sort of inspiration for a project or a task that needs prioritising. When Microsoft promoted Windows 8 as ‘gets to work before you do’,

With Anywhere Working, we’re still open for business despite the snow!

It’s definitely cold outside and the Police have now advised against all non-essential travel. Although there’s no-one in the office we’re still open for business as usual. If you have a problem either call our standard office number 01639 326001 or email your support requests to support@tech-wales.co.uk It’s

Myths about cloud computing risks! Your questions answered…

IS SECURITY COMPROMISED IN THE CLOUD? There are no more security risks than an onsite server, in fact you have more peace of mind in the cloud, due to the increase in controlsand procedures which they are constantly monitoring and improving. For example, Microsoft Office 365 provides:

We’re “Up In the CLOUD” in this months Business Life Magazine

Cloud is the current ‘buzz’ word for business. But what is it and why is it the best option for start up companies and SME’s? Cloud computing allows you to host your important business information such as documents, email and financial data online so that they are

Improve your Small Business Communication and Productivity!

Office 365 is Microsoft’s cloud solution for business allowing users to access and share information and tools from virtually anywhere. All of the applications within Office 365 such as Email, Video Conferencing and programs like Word and PowerPoint are all hosted remotely on secure servers financially backed

Office 365 and Access Web Databases: Build solutions quickly and cheaply!

Microsoft Access is a fantastic tool for businesses of all sizes. The fact you can build a database, then the front end screens and thenadd reports and even put in business logic and rules means you can build solutions quickly and cheaply. This was great for starters

Compromised BusinessTwitter Account? Regain Control.

Over the past week we’ve had a number of “Direct Messages” (or DMs) via Twitter with text such as “you even see them taping u her facebook.com/45549310113931… thats awful” and “rofl they was taping you facebook.com/40400005299724… “ As always if you receive unexpected messages such as these

Tech-Wales are business of the week!

We’ve been spotlighted this week as Ground Level Swansea’s “Business Of The Week”. GLS came over to the Tech-Wales offices in Baglan to find out about Office 365 / IT Support and more. See the video below or on YouTube

Are you getting the best deal and the service from your IT provider?

Does your IT provider fully understand your specific business needs?  Are they quick to respond to problems and issues? Most importantly does your current service provider enable you to maintain a professional image, work from anywhere and enable employee collaboration to maximise productivity. If you are now questioning

Tech-Wales Twitter Mahem! @Tech_Wales @964TheWave #WorkplaceChallenge

Well it’s day three of The Wave’s Workplace Challenge against Aarticts Driver Training and we weren’t helped yesterday by a dodgy handsfree phone. At the end of day one we were level pegging at 6 point a piece. Yesterday though we got stuck on a spiderman question

Save Money on Small Business Expenses with Office 365

For most small/medium sized businesses one of the first things to get sorted when you startup are a website and an email address. Now-a-days this is fairly easy to do – you can sign up for your @hotmail.com or @gmail.com email address quickly and freely. You canstore your documents on SkyDrive or DropBox or

Tech-Wales to feature on 96.4 The Wave Workplace Challenge

The team at Tech-Wales is limbering up their mental knowledge skills as they line up and get set to enter 96.4 FM The Wave’s Workplace Challenge next week. Starting on Monday 18th June through to Friday 22nd June we will be on-air just after 11am with Phil Hoyles hoping to win ourselves

Welcome to the Tech-Wales blog

Hi and welcome to the Tech-Wales Ltd blog. We will be using our blog to keep you up-to-date with the latest events taking place in the Microsoft Office 365 product line and new products and services that we are offering to Small and Medium Sized Businesses as

Microsoft Cloud Services: How Small and Medium Businesses can benefit

Hi and welcome to this series of articles in which we will be exploring some of the online services that are currently offered by Microsoftand what they mean to Small & Medium businesses across Wales. Before we start, just a bit about us – Tech-Wales Ltd – we are

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