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How to set up VPN in Windows 10

You can use Windows 10’s built-in VPN functionality for more secure browsing. In this article, we’ll show you how to configure this option. What is VPN Virtual Private Network (VPN) is a technology to create an encrypted tunnel from your system to use a private network instead

Always use a secure password

It is so important to use a secure password. You can invest a lot of money in online security but if you or your staff are using insecure passwords which are easy to hack, your business will still be at risk to be compromised by cyber criminals.

How to use Google Chrome tab groups

Since a few months Google Chrome has got a new functionality called tab groups. With this functionality you can put tabs in groups as the title suggests. This can be very useful when you are using Chrome a lot for work. To enable tab groups on Chrome

Intel announces 11th generation of Core processors

Intel tonight unveiled the new eleventh generation Core processors for thin and light laptops. The new processors are faster and more energy efficient than their predecessors, but are mainly notable for the stronger GPU with which, according to Intel, gaming on thin laptops is possible. New era

Microsoft ends support for Adobe Flash Player end of 2020

Microsoft will end support for Adobe Flash Player in its own browsers, IE and Edge, at the end of 2020. With an update the Adobe Flash Player plugin should also be removed from Windows operating system. The Flash plugin will no longer receive security updates in Edge

What is new in Windows 10 October 2020 update (20H2)

Windows 10 October 2020 update has been released by Microsoft on 20th October 2020. This update aims to fix bugs and performance, but also includes some bigger changes such as the removal of the System Control Panel. In this blog we highlight the most important changes of

Improve productivity with Power Automate (Formlerly MS Flow)

Nobody likes routine tasks. Unfortunately, they are a necessary part of your day to day tasks to keep your business running. With Microsoft Power Automate (formerly Flow) you can automate all those repetitive tasks, without using any code. This will leave you time to focus on what

New feature Windows 10 – warning of imminent SSD drive failure

Microsoft has added a new useful feature to Windows 10. If the SSD of your laptop or desktop starts to malfunction and is approaching the end of its life, Windows 10 will give you a warning in the future. You should then have enough time to secure

Why use MS Teams

Microsoft Teams is a workspace with integrated chat functionality in Microsoft 365 (formerly known as Office 365). This service makes it possible to collaborate even more efficiently in teams and projects. But why would you use Microsoft Teams and not Yammer, Slack, Skype for Business or Office

Cyber security trends 2020

With the rise of Industry 4.0, Artificial Intelligence (AI) and Internet of Things (IoT), new opportunities have arisen for companies in various areas. Consider, for example, the arrival of robots in the manufacturing industry or smart chatbots to improve the customer experience. However, all these opportunities also

Transcription functionality in Microsoft 365

Microsoft Word will soon be able to convert your audio files to text. Microsoft is initially introducing support for English but other languages will follow. MS Word can now transcribe audio files itself. Microsoft is rolling out the feature to all of its Microsoft 365 (formerly Office

Document management with MS SharePoint

You probably have had experience with shared documents which have been shared via email. Before you know it there will be various versions of that document causing loss of data as no one has ownership any more. With a bit of bad luck the document is being

How to safely use MS Teams guest access

If you’ve been using Microsoft Teams and keeping up to date with the news you will know that MS Teams has been growing rapidly recently. A big part of this success is Microsoft’s great attention to detail. It’s not just a chat collaboration and productivity application. Microsoft

Why a data backup is important for your business

When you are running a business you always have to deal with a lot of threats both in the personal, financial and digital. More and more companies are witching from working on paper and are starting to work with a (hybrid) cloud based IT infrastructure. This means

A cloud based IT infrastructure should be standard

The COVID-19 crisis made it painfully clear to many organisations that if the cloud is not integrated in your IT infrastructure having employees work remotely is nearly impossible. This will be a growing problem now that it is very likely that working from home is going to

5G and data control

5G is in the news a lot these dats. We are inundated with positive predictions of how 5G will change the world. However although 5G offers possibilities not everything is positive because with the arrival of 5G the mobile connection in well insulated buildings would become a

Public cloud keeps growing despite Covid-19

In general global IT spending will go down this year as the Covid-19 pandemic has caused a lack of IT investment from businesses. However the market for the public cloud keeps growing. The expectations is that global use of public cloud will grow with more than 6%.

MS Teams new features

MS Teams usage has jumped up by 70% during the last few months. This is due to a lot of people working from home during the COVID-19 pandemic. MS Teams has proved to be a very useful tool to work as a team when everyone is working

Cyber Essentials and Cyber Essentials Plus

If you are a regular reader of our blogs you will know that we always tell you about the importance of cyber security. Cyber attacks are still a large danger for any business and this threat should be taken seriously. However many reports show that a lot

Be aware of phishing during corona times

With a lot of people in UK working from home at the moment cyber criminals are ore active than ever. The number of fake emails from management boards, banks, health insurers or agencies has grown considerably in recent months. One click on a link in an email,

Private cloud as a foundation for innovation

Companies that can adapt and change quickly gain in decisiveness. The private cloud plays an important role in creating such flexibility for organisations. In addition to the traditional support of legacy systems, support for agile and DevOps is also increasingly possible thanks to developments in the private

Prevent WhatsApp cyber attacks and fraud

Since the arrival of the corona virus we have been flooded with fraud and cyber attacks targeting mobile devices. WhatsApp is a very popular platform for cyber criminals also to target businesses. In WhatsApp fraud cyber criminals pretend to be an acquaintance via WhatsApp who asks to

Microsoft Office 365 is now Microsoft 365

You probably won’t have noticed it yet but from April 2020 Microsoft Office 365 has had a name change and is now known as Microsoft 365. Microsoft’s aim is to also offer the 365 subscriptions to consumers and families. This means that business packages and consumer packages

Use 5G in combination with fast broadband

At the time of writing (June 2020) 5G is currently being rolled out in the UK. It is not yet available everywhere but coverage will get better and better. The question arises whether 5G will replace business broadband in the future. The new standard for mobile communications

Coronavirus Disease (COVID-19) Update

Update 15th June Inline with government recommendations the majority of our staff are continuing to operate remotely from the office and all services are still operational. Site visits are available on a limited basis and all visits will be carried out in accordance with strict social distancing

Stop paying hidden costs for business software

Many organisations make the same mistake when calculating the costs for software as many people do when calculating the costs for a car. Businesses primarily look at the purchase price and fuel costs however things like road tax, insurance, maintenance and depreciation are often not being included.

Working from home the new standard after Covid-19?

Many organisations and businesses now have a homework policy due to the Corona pandemic. In some cases businesses had to set up a new structure in a short timescale due to their employees having to work from home. But what will happen when Covid-19 is finally behind

Microsoft improves app development for Windows 10

Microsoft improves app development for Windows 10 Microsoft is going to streamline its application development tools for Windows 10. The existing development tools Win32 and Universal Windows Platform (UWP) will soon be merged under the name Project Reunion. Ultimately this should deliver universal applications that run independently

Microsoft is bringing Fluid Framework to Microsoft 365

Microsoft is adding its Fluid Framework document collaboration platform to online Microsoft 365 apps such as Outlook and Microsoft Office. The platform is now also open-source which should bring much more development opportunities. Microsoft has developed the Fluid Framework platform to allow employees to collaborate better in

Businesses do not use cloud computing to its full potential

Not all companies make the most of the possibilities that cloud computing offers and fail to use its full potential. This is the result from research by Dell and Intel which was conducted among 1,250 IT decision-makers from both public and private organisations. Only five percent of

Cyber security risks during the corona pandemic

Covid-19 has thoroughly shaken both our private lives and our professional activities and will probably continue to do so for the foreseeable future. Our government have taken strict measures and the majority of the working population has been working from home for weeks. This is a huge

How to use your iPhone without an Apple ID

Nowadays you have to create an account for just about everything you want to do online or any appliances you are using. You cannot escape it for example you already have to create an account to use your smart TV. However sometimes you don’t plan to work

What is new in Windows 10 – May 2020 update

The May 2020 update of Windows 10 is almost ready for release. Another name for this Windows 10 update is 20H1. Microsoft have not given a release date yet but the finished Windows 10 update will very likely be available the beginning of May 2020. We advice

Best browsers to use in 2020

Is the fastest browser also the best browser? Not always. Tech-Wales explains the difference between the 6 most popular browsers of 2020. We all use browsers on a daily basis and everyone has their own preference. Many organisations use Google Chrome but Firefox and Opera are also

How to prepare for a digital attack

When you fall victim of a cyber attack it shouldn’t be a disaster if you can respond quickly and appropriately. It is all about about setting up security teams that can act in a structured and effective manner. It is always better to prevent a cyber attack

How to recover lost MS Word documents

You may be familiar with this situation. You have worked for hours on a MS Word document but you accidentally forget to save it when you were closing your computer down. Or worse MS Word crashed and your document seems lost forever. All this time and effort

Office 365 Updates in 2020

Microsoft Office 365 is a very powerful package to support your business and your staff. We all know the well known packages like Word and Excel but Office 365 has developed into a very powerful package which can take care of the daily administration and communication of

Successful Remote & Flexible Team Working

The outbreak of the Coronavirus pandemic is having an impact on every aspect of our life. As we have all seen in the news recently precautions have to be taken and human interaction needs to be limited where possible to prevent the spread of the virus. Remote

How to save printer ink and paper

Printers are still an important part of your office hardware. Although the trend these days is to go paperless there are still lots of reasons to keep a printer in your office. This can be for legal reasons or to easy edit and modify a draft document.

Business telecom products and meeting room devices

Organisations are working more flexible these days. This means that employees are working time and location independent. This has major advantages. With flexible working your business can organise time and locations which is most convenient for you and your members of staff. Less issues taking the children

Cyber Security Strategy for 2020

Cyber security is a constantly developing trend. Even though providers will provide additional security with every update the cyber criminals are not far behind. Cyber criminals are getting more clever every day and you will need to be aware of the latest developments in cyber security. Cyber

How long will data storage media last?

If you want to store your data for a longer period of time it is important to ensure that it remains accessible and stored secure. But what do you choose for data storage as a storage medium? One of the most important points of good data archive

Impact of Brexit on Tech Sector

On 31st of January 2020 the United Kingdom has officially left the European Union. However there are still a lot of uncertainties when it comes to future relationships with the European Union. What will Brexit mean for the tech sector based on current facts? What will the

What is a password manager and should you use it?

An important aspect of cyber security is that you use unique and different passwords for every online account. Unique passwords combined with two factor authorisation gives you an excellent protection against cyber criminals. However it is very difficult to remember a different password for every social media

Tech-Wales announces apprenticeship vacancies

Ahead of National Apprenticeship Week 2020 (3rd to 9th February 2020), Tech-Wales are pleased to announce that we have today launched our search for two candidates to fill new apprentice vacancies within our team. The roles are based at our headquarters in Baglan Energy Park, Port Talbot.

Difference between active and passive cloud management

When it comes to cloud management there are two types of tooling that you can use to monitor the performance of your cloud environment: active and passive tools. What are the differences between active and passive cloud management and and what are the market trends? Passive cloud

Windows 7 End of Support – What you need to know

Microsoft has discontinued support for Windows 7 from 14th January 2020. But what are the dangers if you continue to use Windows 7? And what are the consequences for organisations that sometimes still use Windows 7 on a large scale? Windows 7 was launched in 2009 replacing

What is 6G – Introduction to 6G Technology

Everyone is curious about the next generation of mobile technology. This month 6G made headlines in the press because China is already working on it. The implication is that Europe and the US are possibly falling behind. However the big picture is not just about ‘6G’ but about

Landline phone still essential for business

Whether you work at home, in the office or on the road with the current IT facilities you can always do your job regardless of your location. By integrating your mobile phone with your landline business phone you can also be reached anywhere, anytime. However is it

New Windows 10 Features

The latest new version of Windows 10 is expected around April 2020. This spring edition now is the annual update containing all the major innovations and new features. The development of the next version of Windows 10 is still being developed. IT people and other users can

Cloud Security Guidelines

Conventional in-house IT systems were experiencing different security risks than cloud computing networks. It is important to know how to keep your valuable data safe and what you can do to prevent attacks and data loss. Cloud security is essential within modern IT structures. Any business will

Microsoft SharePoint Explained

Microsoft SharePoint is a content management system and web application platform that works in your browser and gives organisations the functionality to create a framework for an online intranet network or a website. SharePoint was developed by Microsoft and is a safe environment in which you can

New features Microsoft Teams

Microsoft Teams is a cloud based collaboration work space which is part of MS Office 365. With MS Teams you and your employees can use MS Teams for business messaging, calling, video meetings and file sharing. Microsoft Teams was launched in March 2017. MS Teams has since

Office 365 users targeted by fake voicemail messages

Internet attackers keep on finding more ways to attack businesses and organisations. The latest trend is to target Office 365 users with fake voicemail messages. Attackers will send a message to users pretending to be from Microsoft about a missed voicemail. This way the attackers will try

Best browser alternatives for Google Chrome

Google Chrome is by far the most popular browser. Google Chrome has got a lot of positive features and is easy to use. However Google Chrome is very much depending on using your Google account. Some users do not like this and will be looking for alternatives.

Microsoft Azure Cloud Explained

More and more organisations are choosing for a business IT structure in the cloud or partly in the cloud. This changes the way people connect within an organisation. What cloud computing solution to choose when the decision is made to migrate to the cloud. It would be

Printer Security – Secure Your Business Printer

Everyone these days is aware that a business computer network needs to be protected against hackers. Printers however as a part of the business computer network are often neglected when it comes to security. Although printers come with extensive security features most of them are unsecured due

Microsoft Office 365 Updates in September 2019

As every month Microsoft has added various updates to the Office 365 package. Of course there are the all important technical and security updates to keep Officer 365 running secure and without technical issues. Included for September 2019 are updates to To Do, OneNote, MS Forms and

Cloud Security in your organisation

The cloud is now part of the standard business IT structure. It is very important to adapt your organisation security to this structure and that management of your organisation will implement the correct IT security structure.  When it comes to cloud security in general management can be

Separate IT networks are not a security solution

The philosophy of using two IT systems is that users are less exposed to malware via personal e-mail, social media or other software or applications. The idea is that one network is for personal use and another network for business. However targeted attacks are a much bigger

What programs are secretly running on your computer?

Programs that run unnecessarily or even unwanted on your laptop or PC use valuable speed and working memory space. Especially if your PC gets a bit older it is useful to limit these unwanted programs running in the background. The simplest method to see what’s running is

Trends which decide the future of the cloud

For many organisations working in the cloud has now become a standard feature. Amazon Web Services (AWS), Microsoft, Google and IBM are no longer the companies at the top of the IT managers wish list. A complete armada of specialised service providers is now ready to take on

Important difference between back-up and archive

We all know that it is important to keep your valuable data and documents safe. However what is it called? The terms back-up and archive are being used as the same. However they are not. There are some significant differences. Back-up A backup is a copy of

Cloud and Data Security

The cloud has many faces and each need different approaches to ensure that your data remains safe. Many organisations nowadays have a cloud first strategy which is very sensible given the current developments in the market. However it is important to keep an eye on data security.

Warning signs of a bad Business IT structure

A good IT infrastructure is a very important backbone of your business. However often there are issues which let your IT structure down. There are however warning signs to look out for that your business IT structure is not as good as it should be. Obviously a

Secure your web browser

Every desktop computer or laptop will have one or more web browsers installed enabling your staff to browse the internet. However the web surfing behavior of your employees can be a potential security risk to your business. There are lots of malicious websites which can cause your

Protect your Office 365 account and devices

Internet and IT security are very important to keep your valuable data and documents safe. It is therefore even more important that you and your staff are working safe to protect your business against hackers or malware. Tech-Wales will give you some guidelines for you and your

Microsoft Office 365 Updates in July 2019

Microsoft has announced various updates to the latest version of Microsoft Office 365 in July 2019. Included are updates to MS To-Do, Microsoft Teams and MS Outlook. We will take you through some of the most interesting updates for these MS packages. It is important to keep

Microsoft Teams – Group Chat Service

Microsoft Teams is a new chat service from Microsoft which is integrated with Office 365. MS Teams enables you and your teams to collaborate online in an easy and efficient manner. MS Teams will be enable you to communicate with your team(s) from different locations using laptops,

What is Microsoft Kaizala?

Microsoft Kaizala is an Office 365 app from Microsoft and it is an instant messenger like WhatsApp but more aimed towards the business market. In this article we will explain to you what MS Kaizala is, what functionality comes with the app and what it can add

Tips to Secure your WiFi Network

WiFi has made it so easy to use fast internet on any sort of device. No wires needed and still access to an internet connection anywhere in the premises. However this ease of access will increase the risk of someone hacking into your WiFi connection. Obviously all

Possible Pitfalls when Switching to Multi-cloud

It is popular there days to switch to a multi-cloud solutions and there are good reasons for that. But switching to the multi-cloud can have pitfalls you need to be aware of. At Tech-Wales we have the knowledge and expertise to transfer your business IT structure to

A Guide to Business Broadband Speed

The speed of your internet connection is very important these days. When your internet connection for your business is too slow or unreliable it can literally grind your business to a halt. Internet is unmissable these days in any organisation with a large part of IT structures

Myths and misconceptions about SSL

SSL is a well-known protocol for  data encryption when browsing the internet. The abbreviation SSL stands for Secure Sockets Layer. SSL is a secure layer between a server and an internet browser. However this security can create a misplaced sense of security. Nowadays we already use the

Customer Focus Award Winner 2019

We are very proud and excited to have won the Customer Focus Award award at the Zokit Spring Conference 2019 event on 16th May 2019 at Cardiff City Stadium. Mike and Adrian attended the Zokit Spring Conference 2019 and had a great day with lots of knowledge

What is USB 4?

The USB 4 standard will be official at the end of this year, bringing higher transfer speeds, better power delivery and an improved data flow management over its predecessors. The specifications for USB 4 will deliver a lot of improvements. The new version is based on the

What is 5G?

In this article we will explain to you everything worth knowing about 5G the fast mobile network of the future. 5G is the successor of 4G networks and promises to deliver faster internet on your mobile phone. This new mobile technology will be exciting and is beneficial

Office 365 explained & Training Tips

Microsoft Office 365 especially for business customers is a very different software package than the stand alone MS Office package that we have known for years. Previously the MS Office package was only known as a stand alone version since the last century when it was first

Charging iPhone wireless & battery life

Telecom technique and in particular mobile phone technology is improving and developing at an amazing pace. This is an excellent development as a consumer and also for your business. One of these developments is that it is now possible charging your iPhone wireless. However what are the

What is Microsoft Windows Lite – Everything You Need to Know

Chromebooks are becoming increasingly popular and Microsoft wants to take advantage of this by making the Windows operating system lighter. However, The lighter version of Windows 10, called 10S and later called S Mode, did not appeal to the general public. Microsoft is making another attempt to

Myths About the Cloud

Even in 2019 there are still myths about cloud computing that stand in the way of the development of companies and organisations. These myths can hinder the IT development of any business. Does your organisation make optimal use of the cloud? If not there these are the

Top Cyber Security Trends 2019

Cyber security should always be high on your priority list. You need to keep your valuable data and documents safe from any attacks. Prevention is better than cure so be sure your computer systems are secure. Hackers are always trying to find new ways to attack computer

How to rescue a wet laptop

Most end laptop users all know the issue of a glass or cup being knocked over and covering the laptop in coffee or drink. What to do to rescue your expensive laptop. Tech-Wales gives you some tips to rescue your laptop and prevent the loss of work

What is VoIP telecom?

VoIP stands for Voice over Internet Protocol. In plain English it means that you will make business calls using a computer network and the internet. VoIP does not use an analogue or digital phone line. Unlike traditional phone solutions VoIP will enable your business to send digital

Differences between SSD, HDD and SSHD

We all have to buy a new PC or laptop now and then. You always need to ask yourself the question what sort of storage is suited for you. Not so long ago the only question you had to ask yourself what size of hard drive and

Cloud storage is safer than local storage

Many people still think that storing your files and data in the cloud is less safe than using your own servers. However this is not the case. Storing your files in the cloud these days is very safe and even safer than using your own servers. Nowadays about

What does cyber resilience mean

Most companies and organisations have IT security in place and have their valuable documents and software well protected. But what if even after all the measures your business has taken you still fall victim to a cyber attack? How do you ensure that your business can still

How to deal with shadow IT

Shadow IT can be the cause of security risks and cause serious risks to compliance and work flow. Companies are always trying to find ways to discover shadow IT within their business IT structure. However instead of being afraid of shadow IT you could also look at

Legal issues of open source and the cloud

Open source software is being used more and more in business IT. However open source software can create legal problems when migrating your business IT system to the cloud. Open source solutions are increasingly used by companies in their business IT systems especially when migrating to the

Google products on Android – Can we use alternatives?

Just in case you missed it Google was fined a record fine of 4.34 billion euro by the European Commission recently. According to the commission Google is pushing competitor products out of the market by demanding Google Chrome and Google Search to be added as standard to

MS PowerApps and MS Flow integrated with Office 365

We all know what an app is. Just have a quick look at your phone and there are lots of apps on your phone from playing games to newspaper apps. However you can also have an app tailor made for your business. The right tools to do

Heading to the clouds for a special 50th Birthday

Tech-Wales Ltd, a leading south wales based IT Support and Telecoms company, are proud to sponsor this years production of Chitty Chitty Bang Bang which is being performed in Swansea’s Grand Theatre between the 24th and 27th October 2018. Tech-Wales Director, Adrian Williams, with the cast from

Customer Relationship Management with Office 365 SharePoint

It is important to keep a good relationship with your client. Customer Relationship Management (CRM) is about managing your business relationship and interaction with your clients and customers but also potential customers. A CRM system is a corporate system that will help your company and staff to connect

Two Factor Authentication for Office 365

Two Factor Authentication is getting more and more used especially after recent hacking scandals in the media recently. To protect yourself from from hackers this is one of the best ways to protect your business and personal e-mails. Two Factor Authentication does not only protect your e-mails but

Stay cool in the heat this summer

We are enjoying one of the best summers in the UK for a long time. Beaches are crowded whenever the sun is out and everyone seems to be enjoying the weather and the sunshine. However if you have to work the heat can also make you tired

Preparing for Brexit

The technology sector must recognise and seize its opportunities. Although IT companies may be concerned about the challenges that Brexit poses those who prepare themselves can use the opportunities to their benefits. Many people and organisations are worried about Brexit. Brexit will be a storm causing changes in

Learning from mistakes from IT Projects

IT projects do not always lead to the results and goals which were set at the start of the project. Not getting the required result from an IT project indicate that there are lessons to be learnt from these failed IT projects. However this does not always

Unique challenges of the multi cloud

The multicloud is growing in popularity. But the use of multiple cloud platforms yields its own unique challenges. Cloud computing was originally intended to simplify IT through standardization, consolidation and centralisation. However current companies are moving into a more fragmented IT landscape in which an on-premise IT

Microsoft focusing on the business market

Microsoft is increasingly focusing on the business market. Even technologies that were primarily intended for the consumer market now seem to be developed for the business market. Like other tech companies Microsoft understands that profit margins are higher in the business market and companies are prepared to

Android Security Apps and Tools (part 5)

Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital you make sure your data is protected

Android Security Apps and Tools (part 4)

Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital you make sure your data is protected

Android Security Apps and Tools (part 3)

Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital you make sure your data is protected

Android Security Apps and Tools (part 2)

Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital you make sure your data is protected

Android Security Apps and Tools (part 1)

Internet security is not only important on your laptop or desktop PC but also on your mobile devices like mobile phones or tablets. All our tablets and mobile phones contain so much personal information these days that it is vital you make sure your data is protected

Move your business private cloud to public cloud

Companies are increasingly giving up on private cloud and are making greater use of services such as Amazon Web Services, Microsoft Azure and Google Compute. This also applies to hybrid cloud systems. Why do companies do this and when is a private cloud still suitable? Yahoo which

Guide to Facebook privacy settings

Facebook is still in the news in relation to possible data breaches with Mark Zuckerberg meeting the EU parliament this week. Facebook is promising to make changes and to be fair they are making changes however it does not hurt to be aware how to keep your

Microsoft Office Message Encryption & GDPR

In order to comply with the new GDPR regulations then organisations need to look at how they will secure information that is sent externally via email. One solution is to use an Add-In for the outlook software so that when a user sends a sensitive email then

GDPR Compliance and Dark Data

With GDPR (General Data Protection Regulation) taking effect this month, companies must have a clear insight into the data they have stored. Dark data can be a problem complying with the GDPR regulations however it also offers opportunities. Dark data also called unstructured data and its volume

Computer repair Business

There will be various computers and laptops on your business premises. But how do you know when your computer needs repair or even replacement? Tech-Wales gives you a couple of hints that something is wrong with your business computer or laptop. Your business computer is running slow

Microsoft Office 365 Advantages

You have probably heard about Microsoft Office 365. But is Microsoft Office 365 the solution for your business? It probably is. Microsoft Office 365 can make your employees work together in a more efficient way. Below we give you the most important advantages of Microsoft Office 365. Microsoft Office 365

Apple or Microsoft – Which is best for business

IT is important for your business. In the current business environment IT forms the largest part of any business no matter what your core business is. For a smooth day to day running of your business a well performing IT infrastructure is vital. It is just as

Business Computer Hardware

Even though a lot of companies and organisations work in the cloud nowadays business computer hardware is still and will always be a very important part of your business IT structure. There is a wide variety of business computer hardware to choose from nowadays. Not only the business computer

How to prevent Shadow-IT and Shadow Data

The term shadow-it is often used. But what is it? Shadow-IT is the term used for all IT, both software and hardware, that is not known to the IT department of an organisation. Shadow-IT is all IT which has not been approved by the IT department. For

Hybrid Cloud Computing Services

Hybrid cloud computing is a mixture of cloud services combined together with traditional local servers. It normally uses a mix of on-site, private cloud and public cloud services together to create one IT infrastructure for an organisation. Applications are no longer required to be run on local

How to download your Facebook data

Facebook has been in the news recently regarding the use of personal data without permission by Cambridge Analytica during the 2016 U.S. presidential campaign. If you have a Facebook account and / or business page you want to know what of your personal data Facebook is storing.

Microsoft Azure – Affordable IT Infrastructure

Microsoft Azure is a cloud computing service for companies, organisations and individuals. It is not just a cloud service to store data and files but it can provide a whole IT infrastructure in the cloud for your organisation. In this article we will explain the advantages of

What does GDPR mean to my business

GDPR will have a big impact on business and organisations in the UK. But what does GDPR actually means to your business and what is it? Tech-Wales will give you a quick overview and guide to what the new regulation means and what it will mean for

Why public cloud is better than internal cloud

The costs of running your own cloud do not weigh up against the advantages of public cloud. In 2018 many more businesses will realise the enormous costs which come with managing their IT structure but also costs of availability, or the lack of it, security and performance.

Top Software Failures in Recent History

Computer technology has seem some great advances over the years and it seems like every year computers seem to get faster and better. However these advances do not always mean there will be less failures. There have been some high profile software failures in recent history. From

Great Business IT Support regardless of the snow

If the forecasts are right for Thursday and Friday then much of the UK will start to slow down due large snow falls caused by “Storm Emma” hitting the cold air from the “Beast From The East”. Government agencies are already warning against all but essential travel

Five tips to make Windows 10 faster

Do you want Microsoft Windows 10 to perform faster? Tech-Wales gives you a couple of tips in this blog to make your Windows 10 run faster. It will only take a short time to execute these tips and your system will be faster and perform much better.

Datto Backup and Disaster Recovery

Your business IT system and data stored on this network is facing threats on a daily basis. These threats include fire, hacker attacks, hardware corruption and failure, viruses, ransomware and other malicious activity but also accidental deletions. Should you fall victim to any of these threats it

Advantages of Cloud Computing for Business

One of the characteristics of cloud computing is that you are using software but from a distance. You will use a connection, like the internet, for the transport of information and to use the software. This enables you and your staff to use that software or access

Tips for personal backup

Tech-Wales shares a few tips how to keep your personal data and files safe. One would think that all of your financial and personal files are safely stored on your laptop. But are your important personal files very safe on your laptop? It will only take one

Working together with Microsoft Office 365

Microsoft Office is a great software package for you and your business to work together without being in the same location. However online working can create the feeling of distance. Distance from colleagues, distance from the office and distance from the organisation. This distance can create a

Five major IT security risks for your business (part 5)

Internet security and cyber security are one of the biggest threats to your business these days. There are a lot of things you can do to protect yourself from these threats however if you are looking for professional advice please check out our cyber security services and

Five major IT security risks for your business (part 4)

Internet security and cyber security are one of the biggest threats to your business these days. There are a lot of things you can do to protect yourself from these threats however if you are looking for professional advice please check out our cyber security services and

Five major IT security risks for your business (part 3)

IT and internet security should be a high priority for your business. We pride ourselves in taking into account all aspects of IT security when it comes to our cyber security services and online protection services. However IT security is not only a very technical issue which

Five major IT security risks for your business (part 2)

IT security is a hot item in the news recently. It is important that you protect all your valuable data and documents from hackers. At Tech-Wales we provide security cyber security services and online protection services to protect your computers from malicious attackers. However you and your staff

Five major IT security risks for your business (part 1)

IT and internet security should be a high priority for your business. We pride ourselves in taking into account all aspects of security when it comes to our cyber security services and online protection services. However IT security is not only a very technical issue which you

The effect of Brexit on IT Services

We all know Brexit is going to happen and will have an impact on our business and social life. When you are trading with the EU these are insecure times. However will Brexit have an impact on IT consultancy services? A lot of computers and related equipment

Changes To SharePoint Online Public Website

Microsoft have announced that customers who are currently utilising the SharePoint Online Public Website as part of their Office 365subscription, will need to plan to move their website to a third-party solution. There’s no need to panic just yet, as you have two years before this takes effect for existing customers. However, we know as small businesses, things can

Support is ending for Windows Server 2003! See what this means to your business!

As we are both a Microsoft and Fujitsu partner, we receive regular updates on the latest software so we can advise SMEs on what they should be focussing on immediately, as well as what steps to take in the future. We recently received this newsletter from Fujitsu and it is

Tuesdays #TechWalesTip #4

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesdays #TechWalesTip #3

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesday’s #TechWalesTip #2

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

Tuesday’s #TechWalesTip #1

With the majority of the Tech-Wales team being ‘techies’, we sometimes forget that the quick links and key shortcuts we use everyday are unknown to you! Some you may have come across, but others could hugely increase your day to day productivity! We’ll be posting one of

It’s #FridayFun time! Check out the Iphone 6 Parody Commercial by IKEA “BookBook ™” !

We see enough of these commercials, showing off the latest technology specs every time there’s a new release! Here’s one that’s a little different. or similar whichever way you want to look at it…

It’s that time of the week again! Woohoo! Here’s a little #FridayFun with iPhone vs WindowsPhone!

We love these ads! Here’s the new HTC One M8 (windows phone) showing up Siri (iPhone)!

It’s time for some #FridayFun ! My Blackberry Is Not Working! – The One Ronnie, Preview – BBC One

It might be an old one, but I came across this last night and it’s still just as funny, even if you’ve seen it before! If you’re lacking that #FridayFeeling this should help!

5 Tips On Internet Safety!

It’s quite likely that if you’ve been hearing reports from the news that there is a cybersecurity pandemic currently happening, meaning that all your PC’s are going to be menaced by all sorts of nasty bugs and viruses that will turn your PC into a lump of

Google Apps for Business vs Office 365

Save time! Office 365 has a familiar user interface. It has decades of Microsoft development behind it, with feature refinements based on usability testing and user feedback. Google Apps is a collection of features born just a few years ago! Don’t be restricted! Use Office 365 across

Struggling with data storage? Get a Terabyte with OneDrive! Wait, what is a Terabyte?

For People in business, data storage becomes an expensive necessity. Whatever industry you work in, today’s business is more mobile and people need access to their important documents on the move, wherever they are! With 1 Terabyte of online storage now available with Microsoft OneDrive for business

Give your employees the flexibility to work wherever they need to be!

As the division between our personal and business lives blurs, more people are working from home, the office, and on the road–and using a growing assortment of mobile devices to do this work. This flexibility can create great business benefits by fostering happier, more productive employees. But

Heartbleed Security Issue – Some Practical Advice

A new security issue dubbed Heartbleed was disclosed on Monday night which has implications to users of the web. The bug allows a webservers’ memory to be accessed including private data such as username, passwords and credit card details. Whilst this is a serious issue it should be

Meet Windows 8.1 – It’s (Much) Easier Than You Think!

Starting April 8, 2014, Microsoft will end support for customers using Windows XP. With this date mere days away, many businesses still lack a transition plan. A major reason for this delay in many cases is unfamiliarity with the new operating system – you’re already familiar with

Helping you say goodbye to XP and usher in a new era of technology

Microsoft is ending its support for Windows XP on April 8, 2014. With this deadline looming, it’s important to plan the migration of your business to Windows 8.1 (if you haven’t done so already), so you can enjoy all the benefits of a modern platform to help

UPGRADE NOW To Avoid Threats To Your Small Business!

In April this year, Microsoft will stop supporting Windows XP; meaning security updates, and software patches will no longer be administered by Microsoft from April 8 2014. Out of date security is a serious risk to your business and your customers’ privacy. Other companies are likely to

Cloud technology can benefit your business #RBNLlanelli #WelshBizShow

Our Managing Director, Adrian Williams will be helping businesses save money and improve productivity in two upcoming events; The RBN Llanelli, where Adrian will be the main speaker on the night and The Welsh Business Show Swansea where we will be exhibiting as well as presenting a

Tech-Wales awarded for top quality IT business solutions and support!

If you are looking for a professional IT company for IT solutions and support, then look no further! Following our previous CompTIA’s IT Business Trustmark accreditation, we have now further developed our business procedures and business acumen to achieve the CompTIA Accredit UK Trustmark+  accreditation. “We are

5 Top Tips To Be Productive With Your Mobile Working

Mobile working is a must in today’s business world but it can be difficult to remain productive and stay in the loop when you’re not in the office, often leading to frustration and a lot of loose ends to tie up when you get back. There are

3 Reasons To Upgrade Your Small Business Software

As a small business owner, your main priority is keeping costs low and when you are wearing a lot of hats, it is understandable that upgrading software is never high on your list of priorities. However, avoiding the upgrade or postponing indefinitely, can be putting your business

Be more productive, wherever you are with Office Mobile for iPhone!

As part of your Office 365 subscription, the new Office Mobile for iPhone app is now available to you and your employees! With Office Mobile, you can access, view and edit Microsoft Word, Excel and PowerPoint documents from your iPhone! Great for mobile working, you can be more productive,

Need IT support? We have been awarded for our IT service delivery!

Looking for a professional, reliable IT Company to deal with your business IT support requirements? Awarded for our use of industry-accepted best practices of quality IT service delivery, our CompTIA IT Business Trustmark demonstrates we are a company you can trust with your business IT support requirements. CompTIA’s IT Business

Forget Microsoft vs Apple, small businesses across wales can benefit from their collaboration!

For years Microsoft have dominated the workplace desktop with their Windows, Office and Server products. However Apple have managed to start making a significant dent into this monopoly with their ability to create products that look great and are simple to use. If you’ve made the leap

Apple iPad Vs Windows Tablet – Why I’ve changed my daily gadget dose!

Back in 2010 I was doing a lot of work away around the Reading and London areas. Apple had recently released the iPad and I made the fatal mistake of “popping” into the Apple store in Oxford Street. I was instantly hooked by the iPad it’s lovely brushed aluminium

Business Travel: Fed up of losing internet connection on your commute?

Fed up of losing internet connection on your commute? Well, this could be a thing of the past (at least up to the 24th April) if you’re planning on travelling on the London Overground network or at larger stations on the First Great Western and Greater Anglia

Save That Bright Idea With OneNote and Office 365

For those of you that follow our blog, you probably think this title sounds familiar…well you’re right! I’ve written about using Nokia Lumia calendar ‘To-do’ reminders to record last minute tasks, and also OneNote’s amazing features that help capture your ideas and organise your research. However, what

Save time and money on business travel costs with Lync 2013

With Lync 2013, you don’t need to travel miles for a meeting. It’s collaborative abilities means both time and money on travel is saved. I can contact any of our staff whilst they’re out of the office, discussing a project through the video call feature and showing

Microsoft come to senses, after new Office 2013 licensing feedback!

So most of us were unhappy with the Microsoft Office 2013 licensing scheme, but don’t worry, they’ve changed their mind! For those of you that didn’t know, Microsoft announced Office 2013 would be licensed to a single machine, not to a single user. This meant the software

Use Windows 8 Rooms To Improve Family Organisation!

For a modern day family, it is hard to keep track of what everyone is doing, where they are and who they are with. In my family it reminds me of an episode of the brilliant TV series “Outnumbered” where the parents Pete and Sue double book

Capture and Organise Your Ideas with OneNote!

In my role, I use my Microsoft OneNote (part of the Microsoft Office 2013 suite) as a scrapbook and research tool. For me, it’s a source of inspiration, consisting of competitor research, promotional ideas and thoughts for business development. The beauty of Microsoft OneNote is that it’s

Transfer Data At The Speed Of Light: Make The Most Of Your Cloud Service!

I have just had installed the new BT Infinity II product (which came with BT’s new Home Hub router at home) and am amazed with the difference it makes over my old standard ADSL Broadband! I was only getting a measly 7MB a second before, but now

Don’t lose that bright idea: Make the most of new cloud technology!

We’ve all had that moment when we are just about to drift off to sleep and something pops into our head, be it some sort of inspiration for a project or a task that needs prioritising. When Microsoft promoted Windows 8 as ‘gets to work before you do’,

With Anywhere Working, we’re still open for business despite the snow!

It’s definitely cold outside and the Police have now advised against all non-essential travel. Although there’s no-one in the office we’re still open for business as usual. If you have a problem either call our standard office number 01639 326001 or email your support requests to support@tech-wales.co.uk It’s

Myths about cloud computing risks! Your questions answered…

IS SECURITY COMPROMISED IN THE CLOUD? There are no more security risks than an onsite server, in fact you have more peace of mind in the cloud, due to the increase in controlsand procedures which they are constantly monitoring and improving. For example, Microsoft Office 365 provides:

We’re “Up In the CLOUD” in this months Business Life Magazine

Cloud is the current ‘buzz’ word for business. But what is it and why is it the best option for start up companies and SME’s? Cloud computing allows you to host your important business information such as documents, email and financial data online so that they are

Improve your Small Business Communication and Productivity!

Office 365 is Microsoft’s cloud solution for business allowing users to access and share information and tools from virtually anywhere. All of the applications within Office 365 such as Email, Video Conferencing and programs like Word and PowerPoint are all hosted remotely on secure servers financially backed

Office 365 and Access Web Databases: Build solutions quickly and cheaply!

Microsoft Access is a fantastic tool for businesses of all sizes. The fact you can build a database, then the front end screens and thenadd reports and even put in business logic and rules means you can build solutions quickly and cheaply. This was great for starters

Compromised BusinessTwitter Account? Regain Control.

Over the past week we’ve had a number of “Direct Messages” (or DMs) via Twitter with text such as “you even see them taping u her facebook.com/45549310113931… thats awful” and “rofl they was taping you facebook.com/40400005299724… “ As always if you receive unexpected messages such as these

Tech-Wales are business of the week!

We’ve been spotlighted this week as Ground Level Swansea’s “Business Of The Week”. GLS came over to the Tech-Wales offices in Baglan to find out about Office 365 / IT Support and more. See the video below or on YouTube

Are you getting the best deal and the service from your IT provider?

Does your IT provider fully understand your specific business needs?  Are they quick to respond to problems and issues? Most importantly does your current service provider enable you to maintain a professional image, work from anywhere and enable employee collaboration to maximise productivity. If you are now questioning

Tech-Wales Twitter Mahem! @Tech_Wales @964TheWave #WorkplaceChallenge

Well it’s day three of The Wave’s Workplace Challenge against Aarticts Driver Training and we weren’t helped yesterday by a dodgy handsfree phone. At the end of day one we were level pegging at 6 point a piece. Yesterday though we got stuck on a spiderman question

Save Money on Small Business Expenses with Office 365

For most small/medium sized businesses one of the first things to get sorted when you startup are a website and an email address. Now-a-days this is fairly easy to do – you can sign up for your @hotmail.com or @gmail.com email address quickly and freely. You canstore your documents on SkyDrive or DropBox or

Tech-Wales to feature on 96.4 The Wave Workplace Challenge

The team at Tech-Wales is limbering up their mental knowledge skills as they line up and get set to enter 96.4 FM The Wave’s Workplace Challenge next week. Starting on Monday 18th June through to Friday 22nd June we will be on-air just after 11am with Phil Hoyles hoping to win ourselves

Welcome to the Tech-Wales blog

Hi and welcome to the Tech-Wales Ltd blog. We will be using our blog to keep you up-to-date with the latest events taking place in the Microsoft Office 365 product line and new products and services that we are offering to Small and Medium Sized Businesses as

Microsoft Cloud Services: How Small and Medium Businesses can benefit

Hi and welcome to this series of articles in which we will be exploring some of the online services that are currently offered by Microsoftand what they mean to Small & Medium businesses across Wales. Before we start, just a bit about us – Tech-Wales Ltd – we are

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