ICT Trends to Watch in 2024

The pace at which the world of information technology (ICT) develops is unprecedented. As we move into 2024, we eagerly look forward to the innovations that will dominate the featured years. These trends will not only change the way we work, but also how we interact with technology in our daily lives. Tech-Wales will take you through the ICT trends to watch for 2024.

Artificial Intelligence (AI) and Machine Learning (ML)

2023 was the year of artificial intelligence. A true revolution was unleashed when OpenAI launched ChatGPT were launched at the end of 2022. AI (artificial intelligence) and ML (machine learning) is getting bigger and bigger.

AI and ML continue to transform the IT world. In 2024 we can expect these technologies to become even more refined and advanced. Companies will use AI and ML for complex tasks such as decision-making, pattern recognition and improving customer interactions. These technologies will not only become more efficient, but also more accessible to a wider range of businesses.

Trust, Risk & Security Management

After the hype surrounding the launch of ChatGPT, there is now the realisation that AI not only offers many possibilities, but it also entails risks. Microsoft Copilot uses language models, which are now integrated into Microsoft 365 applications such as Excel, Word, Outlook, PowerPoint and Teams. By using all company data, working with an AI assistant offers many advantages, but it also entails risks.

ICT Trends to Watch in 2024

Cybersecurity Innovations

With the continued growth of digital threats, cybersecurity in 2024 is becoming even more crucial. By 2024 we will witness advanced security measures such as zero-trust architectures and machine learning security systems that identify and address threats in real time. The focus will be on prevention and proactive measures to protect sensitive data.

Working in the Cloud

More and more organisations are switching from working on-premise to working in the Cloud. This way you always have access to data, it is easy to scale users up and down and, last but not least, the data is backed up every day. No more investing in expensive hardware and in the security of the IT environment. An example of working in the cloud is Microsoft 365.

More web applications

There is a long term trend of shifting from desktop applications to web applications. A web application simplifies business processes, it saves costs and, last but not least, it increases accessibility for employees. Wherever you work, any device with a browser has access to the application.

Collaborate online

Online platforms such as MS SharePoint and MS Teams offer people the opportunity to easily collaborate with each other remotely. Sharing information between colleagues is easy, which promotes collaboration. Easy and efficient.

Data, data and more data

Data is the key to success. Because more and more organisations are using applications such as Copilot, which use their own company data, more and more organisations will start managing from their own data. For example Microsoft Power BI is a great tool for collecting data from multiple systems and making it visual in a clear dashboard.

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