In the ever-changing world of information technology (ICT), it is crucial for companies to efficiently manage their ICT infrastructure and ensure continuity of their operations. One of the strategies that companies can consider to achieve these goals is to choose one service package from an ICT party.
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The phone system within your organisation is more important than ever before. Employees are increasingly calling from different locations and are more mobile. This means your business needs a robust business phone network. Microsoft Teams Phone makes it possible to contact employees from any location. We will
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Why is it important to have one company look after all your IT solutions. Having all IT services with one company helps your organisation in this competitive world. It offers your company a strategic advantage, because Tech-Wales strongly believes in the power of an integrated approach and
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Mobile Device Management (MDM) makes it possible to manage devices remotely. Organisations increasingly use mobile devices such as laptops and mobile phones. Managing all devices has therefore become quite a task. MDM makes it possible to manage devices remotely. This is not only useful for mobile devices,
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We have already highlighted the importance of using VPN in a previous blog. We also explained how to set up VPN for Windows 10. With a lot of people still working from home having a good VPN for extra security is vital for you organisation. Now Microsoft
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BT have announced they are planning to switch off their PSTN and ISDN network. This basically means that the traditional phone landline as we have known for a long time will cease to exist and phone calls will be routed over Internet Protocol (IP). This is also
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The COVID-19 infection rates are going down and many people are allowed to go back to work. Yet many employees have embraced working from home. Many companies are now looking at a hybrid work environment, so partly at home and partly at the office. But how can
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Smartphones are an essential part of your business. They are being used on a daily basis not only to communicate but also to view sensitive documents and data whilst on the road. It is important to keep your business data safe and to use your mobile phone
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VoIP and SIP are two terms widely used in business telecom. Technical terms can be overwhelming when you are looking new telecom equipment for your business. To help you we will explain the meaning of the terms VoIP and SIP and highlight any differences. What is VoIP
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Microsoft is always improving the functionality of MS Teams to ensure the software works better and is easier to use. Microsoft has announced some interesting new calling options. We will give you an overview of the most important new functions in MS Teams. New call functions in
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